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Deposits & Cancellations

At the time of booking, you will be charged the first night as a deposit ­­­­(room rate + tax).

The remainder of the reservation cost will automatically be charged on the date the reservation is no longer refundable . Cancellations must be made 7 days before your check-in date for a full refund to be issued. Any reservations cancelled within 7 days of check-in are non-refundable.


Our Studio King Suite has a 14 day non-refundable period. Reservations with 3 rooms or more are subject to a 30 day non-refundable period. Private Residences have a 30 day non-refundable period.

Long lead cancellations; we can only issue credit card refunds within 120 days of the original charge due to security reasons. If we are not able to refund a credit card on file, we will issue a check and send it to the address we have on file.

Check In Instructions

 

Check-in is at 4pm.

Check-out is at 11am.

Our front desk is open and staffed from approximately 9:00am until 9:00 pm during our Summer-Fall seasons. Low season Hours may vary based on weather and occupancy. Our remote front desk is available 24 hours for emergencies.

If you are checking in after hours please call the front desk on the day of your arrival to arrange an after hours check-in.

We are pleased to offer guests the convenience of secure remote check-in 24 hours a day. Each guest room is equipped with a keyless door lock system that allows us to provide customized access for each guest.  We require a valid state ID and credit card on file for all reservations (no exceptions) in order to guarantee room access.

Pet Policy

Pets

We are happy to welcome dogs to Hotel Cashiers with advance notice only, as we have a limited number of pet friendly rooms. 

There is a $30 nightly pet fee, and no more than 1 dog is allowed per room. We do not allow cats or  dogs over 70 lbs and reserve the right to turn away pets we deem dangerous or too large. 

Pets may not be left alone in the room unattended at any time. If the front desk receives a noise complaint regarding barking, you will be asked to find alternative accommodations and your reservation will not be refunded. Pets must be leashed at all times while on property and guests are responsible for cleaning up pet waste. Pets brought unannounced or into a non-pet friendly room will automatically incur a pet cleaning fee of $300.

 

Only service animals defined under the ADA guidelines, with proper documentation, are exempt from pet fees, and must be under the handler’s control at all times. Emotional support, therapy, comfort, or companion animals are not considered service animals under the ADA guidelines.

Allergies: We understand not everyone is a dog person and we always try to maintain pet free rooms. We can guarantee a room has not had a pet in it for 30+ days, and that all of our rooms are thoroughly cleaned and sanitized after a pet has stayed in them. However, we cannot guarantee a room has NEVER had a pet in it.

Room Occupancy

Normal occupancy is (2) two people per room for our king rooms and (2) adults and two children for standard double queen rooms and Studio Suite. Absolutely no more than 4 people per room. Additional fees may apply for exceeding normal occupancy.

 

We do not have cots or roll-away beds. 

NO SMOKING 

Our hotel is strictly a non-smoking property. We have a zero-tolerance policy and do not allow smoking or vaping of any kind, even medicinal in or near the exterior of any guest rooms. Any guests in violation of this policy be fined $300 fine and may be asked to find alternative accommodations.

 

Smoking is only permitted in our designated outdoor smoking areas.

ADA ROOMS

Unfortunately we do not have full ADA accommodations.

We have 2 rooms which have no curbs or steps to enter them. Those rooms have a tub/shower combo with grab-bars in the tub area only (no roll-in shower). If you require one of our curbless rooms please let us know in advance so we can check our availability.

For more information, please contact our front desk.

Guest Conduct

We ask that our guests are respectful to one another and to our staff at all times. 

 

Guest and employee safety is our top priority and we consider ourselves a safe place for all. We do not allow firearms or weapons of any kind on property under no condition.

 

We expect guests to keep noise to a respectful level at all times and to maintain quiet hours between 10:00 pm - 8:00 am. Guests that violate this policy may be asked to find alternative accommodations. 

Vending & Ice Room

Our property features a laundry and vending machine building right in the center of the property and is accessible 24/7.  The building offers a coin operated washer and dryer, a soda vending machine, an ice machine, and microwaves.

We are not responsible for any damage caused to guest items while using the self-service laundry machines.

Our Vending room also has an "Amenities Cabinet" for your after hours needs and is stocked with extra towels, toilet paper, bath toiletries, coffees and wine openers! please call the front desk for details (for inhouse guests only).

If needed, we have toilet plungers available for emergencies in the vending room.

Parking

Parking is complimentary ay Hotel Cashiers! There is parking outside each room, however we cannot guarantee a spot will be available outside your room at all times and not have assigned parking.

 

Hotel Cashiers is not responsible for any theft or damage to cars or anything left inside vehicles or outside the rooms. Please lock your cars and do not leave any food items in vehicles as wildlife in the mountains are known to try and access cars.

In Winter season and when there is a chance of snow or ice we recommend having an all wheel drive vehicle as small roads in the area may not be treated as fast and/or may be steep.

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