Deposits & Cancellations
At the time of booking, you will be charged the first night as a deposit (room rate + tax).
The remainder of the reservation cost will automatically be charged on the date the reservation is no longer refundable . Cancellations must be made 7 days before your check-in date for a full refund to be issued. Any reservations cancelled within 7 days of check-in are non-refundable.
Our Studio King Suite has a 14 day non-refundable period. Reservations with 3 rooms or more are subject to a 30 day non-refundable period. Private Residences have a 30 day non-refundable period.
Long lead cancellations; we can only issue credit card refunds within 120 days of the original charge due to security reasons. If we are not able to refund a credit card on file, we will issue a check and send it to the address we have on file.
Check In Instructions
Check-in is at 4pm.
Check-out is at 11am.
Our front desk is open and staffed from approximately 9:00am until 9:00 pm during our Summer-Fall seasons. Low season Hours may vary based on weather and occupancy. Our remote front desk is available 24 hours for emergencies.
If you are checking in after hours please call the front desk on the day of your arrival to arrange an after hours check-in.
We are pleased to offer guests the convenience of secure remote check-in 24 hours a day. Each guest room is equipped with a keyless door lock system that allows us to provide customized access for each guest. We require a valid state ID and credit card on file for all reservations (no exceptions) in order to guarantee room access.
Pets
We are happy to welcome dogs to Hotel Cashiers with advance notice only, as we have a limited number of pet friendly rooms. Pets brought unannounced or into a non-pet friendly room will automatically incur a pet cleaning fee of $300.
There is a $30 nightly pet fee, and no more than 1 dog is allowed per room. We do not allow cats or dogs over 70 lbs and reserve the right to turn away pets we deem dangerous or too large.
Pets may not be left alone in the room unattended at any time. If the front desk receives a noise complaint regarding barking, you will be asked to find alternative accommodations and your reservation will not be refunded. Pets must be leashed at all times while on property and guests are responsible for cleaning up pet waste.
Allergies: We understand not everyone is a dog person and we always try to maintain pet free rooms. We can guarantee a room has not had a pet in it for 30+ days, and that all of our rooms are thoroughly cleaned and sanitized after a pet has stayed in them. However, we cannot guarantee a room has NEVER had a pet in it.
Room Occupancy
Normal occupancy is (2) two people per room for our king rooms and (2) adults and two children for standard double queen rooms and Studio Suite. Absolutely no more than 4 people per room. Additional fees may apply for exceeding normal occupancy.
We do not have cots or roll-away beds.
NO SMOKING
Our hotel is strictly a non-smoking property. We have a zero-tolerance policy and do not allow smoking or vaping of any kind, even medicinal in or near the exterior of any guest rooms. Any guests in violation of this policy be fined $300 fine and may be asked to find alternative accommodations.
Smoking is only permitted in our designated outdoor smoking areas.
ADA ROOMS
Unfortunately we do not have fully ADA accommodations. We 2 have wheelchair accessible rooms (no curb or steps, wider doors) with a tub-shower combo (we do not have rooms with roll-in showers). Those rooms have grab-bars in the showers only. If you require one of our curbless rooms please let us know in advance so we can check our availability.
Guest Conduct
We ask that our guests are respectful to one another and to our staff.
Guest and employee safety is our top priority and we consider ourselves a safe place for all. We do not allow firearms or weapons of any kind on property under no condition.
We expect guests to keep noise to a respectful level at all times and to maintain quiet hours between 10:00 pm - 8:00 am. Guests that violate this policy may be asked to find alternative accommodations.
Plumbing
As most mountain plumbing can be difficult at times, we ask our guests to be sensitive with the toilets. If needed, we have plungers in the vending room for after hours use. Please be aware that it can take up to 24 hours to get a plumber on site.
Vending & Ice Room
Our property features a laundry and vending machine building right in the center of the property and is accessible 24/7. The building offers a coin operated washer and dryer, a soda vending machine, an ice machine, and microwaves.
We are not responsible for any damage caused to guest items while using the self-service laundry machines.
Our Vending room also has an "Amenities Cabinet" for your after hours needs and is stocked with extra towels, toilet paper, bath toiletries, coffees and wine openers! please call the front desk for details (for inhouse guests only).
The laundry machines are available for guests on weekdays after 5:30 pm only.
Parking
Parking is complimentary ay Hotel Cashiers! There is parking outside each room, however we cannot guarantee a spot will be available outside your room at all times and not have assigned parking.
Hotel Cashiers is not responsible for any theft or damage to cars or anything left inside vehicles or outside the rooms. Please lock your cars and do not leave any food items in vehicles as wildlife in the mountains are known to try and access cars.